Frequently asked questions

Frequently Asked Questions:

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PRICES:

ALL bus tours are $35 per person plus tax unless otherwise noted.  There are discounts for groups. Please email or call us for details! Other tours range in price between $15 - $40.

Tickets:

We do not mail out tickets at this time. We use a checklist system to check in paid customers.

Payment:

Reservations are required to hold a seat. Payment by Credit Card/Check/Cash/Paypal/Money orders are accepted. NO Tickets will be mailed unless otherwise stated or discussed by email or telephone. We do not mail tickets. Look for an email confirmation on payment. Make checks payable to: Chaos Tours.

General:

Tour purchases are generally non-refundable.

Cancellations:

Tours will proceed ,with the bus tours, regardless of the weather conditions unless there is a severe weather condition which could threaten our safety. If we need to  cancel a tour, we will issue you a credit towards a future tour.

We will only cancel walking tours if the weather is really bad (since this is all outside). In the case of walking tours ONLY, watch the website the day of the tour for an update if bad weather is threatening!

Private/Business tours:

Group tours and private corporate charters are available by pre-arrangement. 

Private groups can now start at as little as 10 people for our standard tour price!

Rates: Van Tours of 10 - 14 people are $35 per person. Smaller groups can be accommodated at a higher per person rate.

More than 14 people? Bus tours for 25 people or more are $35 per person with a higher per person rate for smaller groups. 

60- 90 minute Walking tours are also available at a discounted rate. 

Tour packages can be designed around your wants. Special themed tours (gangsters, ghost hitch-hikers, holiday, grade school, people interested in the paranormal field, etc) can be done. We can also do haunted bar crawls or  tours that stop at haunted restaurants. Coach buses can be arranged for a higher price.

Behavior:

We expect everyone taking our tours to respect these locations and exhibit proper behavior. Anyone found damaging property, bringing drugs, alcohol or being loud, obnoxious, or rude to the other tour patrons or the guides, will be removed from the tour with NO REFUND. IF we remove you from our tour, you will be left somewhere along our route (our choice as to where).

If you show up drunk (staggering around and obviously in danger of hurting yourself or others) to a midnight tour, this is disrespectful to the other patrons and you will be asked to leave with no refund given.

Some tour goers are very loud and noisy, especially pub crawls. Although we often use an amplifier, guests in the back of the bus may have a hard time hearing us. I suggest that if you are very interested in the stories and not a loud reveler, try to sit closer to the front of the bus. If you are noisy and like to talk, please sit closer to the back!

If there are children on our normal tours that are "acting up", please remember that if you cannot keep them under control, you can be removed from these tours. Or you may want to take them to the back of the bus.  It doesn't happen often, but this is disruptive to our other patrons. Often near Halloween buses are full.

If we DO have loud disruptive guests, please talk privately with your guide and give us a chance to work it out with the other guests. Often we only need to have a little chat with someone and things will clear up.

Disclaimer:

You will be required to fill out a liability waiver.   


Tour Info:

  • Cameras and video are permitted for personal use only.
  • Bus tours are usually around 4 hours long.
  • There is a bathroom/refreshment break halfway through the tour. (Refreshments are not provided)
  • All tours leave promptly at 7 PM except as otherwise noted.
  • Please arrive at the start location a few minutes early to get checked in.
  • Although you are allowed to carry beverages onto the bus, alcoholic beverages are NOT PERMITTED.
  • The tours will happen, rain or shine. If the weather is bad most of what we do will be on the bus or indoors.  Dress appropriately.
  • Please safeguard all belongings. We are not responsible for any lost, stolen, damaged items or items left behind. If you leave something behind at one of our stops, we cannot turn the bus around to go back for it.

Where does your tour leave from?

  • For Lake County & South Lake County -  the East side of the Old Courthouse on the Square in downtown Crown Point.
  • For Porter County in front of the Old Jail Museum (next to the courthouse) in Valparaiso.
  • Dark Shores leaves from the Dunes visitors center on Hwy 49, just north of I-94
  • Pub Crawl - Franklin House in Valparaiso, 68 South Campbell Street. (unless otherwise noted)
  • LaPorte - 708 Lincolnway, LaPorte
  • Valparaiso Walking Tours- In front of the Courthouse in Valparaiso.
  • Crown Point Walking Tours -  the East side of the Old Courthouse on the Square in downtown Crown Point.

 

 

Do I need to pay in advance?

Yes. I strongly suggest you purchase seating in advance. Occasionally we have left over seats but you take a chance showing up on the day of the tour without reservations. We will see if there is room if you want to try coming on the day of the tour. With Walking Tours, we will very likely take walk ons.

 

I would like to attend your 4 hr. bus tour, but I am unclear if we need to have a group minimum ourselves (which we don't) or if your company schedules the tour and we simply join a group of people.  Please advise because your web site is doesn't really explain this. 

The scheduled tours (all the tours listed on the calendar) are all public tours. They are all $35 and run 7 - 11 PM (unless noted otherwise). You don't have to have a group of people. Any number of people is OK. You can have 1 person or as many as 42.  We ALSO book private tours though and I strongly advise trying a private group tour off-season.

 

I'm running late? Will the tour wait for me?

We must start at the appointed time. In Lake County we are in front of the courthouse for about 10 minutes before moving on to the next spot. In Porter County we will be near the Old Jail Museum for at least 10-15 minutes during the start of the tour. The tour will start at 7 PM regardless of late-comers. The Dark Shores tour leaves promptly at 7 PM! Please allow plenty of time to arrive at these locations, especially the Dark Shores tour. The Pub Crawl will start at 7 PM in the bar we start at but we will be there a good 15-20 minutes at least. La Porte will leave very close to 7 PM!

 

Is there parking nearby?

Yes, there is lots of free parking within a 1-2 block radius of Lake, Porter and La Porte County locations. The Dark Shores tour meets in the visitors center parking lot. LaPorte meets in the downtown area there there is lots of street and off street parking.

 

What do I need to bring?

Dress for the weather. Feel free to bring a camera and flashlight. If you have your own ghost hunting gear, thats cool too. 

 

Do we go inside buildings during the tour?

  • Lake County -  The Old Jail of Crown Point (or Little Red Schoolhouse on a few dates).
  • Porter County - For 2014 Val's Pizza of Chesterton
  • Dark Shores - Not at this time, but we do visit the Lakeshore!
  • LaPorte - Lowes Department Store depending on availablity
  • Pub Crawls (the Haunted Pubs of course!)
  • Walking tour - No. We do not go inside buildings for walking tours (except pub crawls of course where we go into the haunted pubs).

 

Do we get to get off the bus at haunted places?

YES! One of the great many cool things about this tour is you get to get off the bus at some of the haunted locations.



Is this tour suitable for children?

Although the tour is family friendly and suitable for those of younger ages, we ask that no one under age 8 come on a night-time tour with us simply for the safety of the children. Many people with children have stated that they have enjoyed our tours.



Will I see a ghost?

Although we cannot guarantee that you will see a ghost, many people along the tour get great pictures, feel something touch them, cold spots and even on occasion, guests will see something that they can't explain! Recently we've even had guests capture EVP on our tours too! People have actually witnessed physical manifestations of ghosts and other sorts or paranormal activity on our tours but there is no guarantee. The one of the best happened on a very cold, windy and rainy night in October in a dark cemetery along our route. Who says a rainy night is a bad time to see a ghost?!



Will I be scared?


Although some of our guests may find the stories frightening, there are no "set-up" or "staged" events. No one will jump out at you to try and scare you like a haunted house. Some guests become too "scared" to get off the bus. That being said, all bets are off if you actually SEE a ghost. To some people that might be a little frightening, to others its rather exciting. The story above sent the startled guest running for the bus!

 

What Music where you playing during the van tour we took?

 Midnight Syndicate! Great stuff!

 

What if I’m abducted by space aliens during your tour? Huh? What then Mr. Tour man?!

Yes, you would be surprised how often this question is asked. My advice to those that seem to be a magnet for alien abductions is to “stay home”. I can no longer protect my tour passengers from alien attack. The new laser guns they came out with are just too much for me to fight off.

 

Will Sam and Dean of the TV show Supernatural make an appearance? 

We keep some salt around just in case! ;) 

 

Other questions?
Please contact us at 219-714-3761 or at: [email protected]

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